Privacy Policy

This Privacy Policy describes how HiveX collects, uses, stores, and protects personal data processed in connection with the use of the platform.

It applies to users, administrators, customer representatives, partners, and any other individuals whose data may be processed in order to enable the service.

We may process registration and contact data, such as name, corporate email address, user identifiers, job title, account preferences, and administrative authentication records.

We may also process technical and usage data, such as IP addresses, access logs, security events, session identifiers, devices, notifications, and metadata required to operate the platform.

Data is used for authentication, authorization, operation of contracted features, technical support, fraud prevention, audit, security, monitoring, and continuous improvement of the service.

Where necessary, processing may also take place to comply with legal, regulatory, or contractual obligations, or with legitimate requests made by customers acting as data controllers.

Processing may take place based on contract performance, legitimate interest, compliance with legal or regulatory obligations, the regular exercise of rights, and, where applicable, consent.

Data may be shared with processors, infrastructure providers, authentication providers, hosting providers, monitoring providers, and partners strictly necessary for service delivery, always subject to security and confidentiality requirements.

Data is retained for as long as necessary to fulfill the purposes described in this policy, contractual obligations, legal requirements, audits, or legal defense.

We adopt reasonable technical and organizational measures to reduce the risks of unauthorized access, loss, alteration, improper disclosure, or accidental destruction of data.

Where applicable under current law, data subjects may request confirmation of processing, access, correction, anonymization, portability, deletion, information about sharing, and review of automated decisions.

Some requests may depend on identity verification, analysis of the controller or processor role within the customer context, and applicable legal or contractual limitations.

The platform uses cookies and equivalent technologies to maintain authenticated sessions, apply security controls, remember preferences, and support the user experience.

Technical records may also be generated for diagnostics, incident prevention, operational traceability, and investigation of anomalous behavior.

This Privacy Policy may be updated to reflect product improvements, regulatory changes, new processing flows, or the evolution of the infrastructure in use.

The current version will remain available on this page together with its corresponding update date.